Services
Business IT Services to Take Care of your Business
Place your IT services, networks and data into safe hands
Our team prides itself on offering the most informed and current advice, from identifying tools for remote collaboration, to boosting security, recommending server upgrades, and anything in between. Together we have a varied range of skills, experience and expertise covering the entire spectrum of IT matters.
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We take a proactive approach to the management of problems as they arise, and will make sure your network is set-up for optimum performance. Enterprise-level support, hardware and software is readily available thanks to the strength of our internal team and external network of partners and suppliers. Essential IT customers therefore enjoy the benefits of cutting-edge solutions and the latest technologies, all at cost-effective prices.
Our IT Services include
End-to-End IT Infrastructure Management
Whether it’s those one-off, everyday IT enquiries, or full-service project management of a system upgrade, DONLE IT will work with you to make sure all solutions support your business goals. We seamlessly manage every stage of every project, from identifying areas for improvement, to recommending and rolling-out appropriate solutions, and even working with your team to secure buy-in.
Cloud Services – Solutions and Migration
If you’re not already there, it won’t be long before you’re adopting cloud-based solutions as part of your IT infrastructure. There are lots of options available, from public, to private, to hybrid solutions that incorporate elements of both. Every business is different, which is why we make recommendations for custom solutions that will best suit your individual circumstances.
Microsoft 365 Support
Businesses Australia-wide and throughout the world are continuing to seek effective methods of secure remote access to company information, and opportunities for collaboration. At OUTCOME IT, we highly recommend Microsoft 365, thanks to its powerful suite of features including virtual meetings, live document editing and instant messaging. It’s a hugely effective means of ensuring a dispersed team does not mean reduced productivity. And by allowing our people to manage the implementation, you’ll be up and running before you know it!
Frustration-Free Solutions
OUTCOME IT support services are designed to remove the frustrations from your network management with solutions that are flexible, scalable and customised.
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Strategic IT planning, over the long-term
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Data management, protection and recovery
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Regular security checks
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Server management and support
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Cloud solutions and migration
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Desktop supportInternet support
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Process streamlining and automation
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Microsoft 365, SharePoint and OneDrive
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Network setup and support
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File collaboration solutions
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Remote working support
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Advanced virus, hacker and malware protection
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Recommending, sourcing and implementing software and hardware
How Can DONLE IT Assist My Business?
Protect your business
Regular security reviews are more vital today than ever before. They allow us to make sure all steps are taken to protect your critical business information from external cyber threats.
Proactive IT monitoring, 24/7
Enjoy the reassurance that comes from knowing your network is monitored by a team of experts, every hour of every day. Our matchless understanding allows us to recognise and resolve problems quickly!
Stabilise your network and improve performance
By allowing our people to make recommendations for appropriate network improvements, frustrations are reduced and downtime is minimised. The result? Increased productivity and a better experience for your team and customers!
Regular Data Backups
If disaster strikes your network, you’ll want to be confident that your business data is safely backed up – otherwise, the consequences could be devastating. OUTCOME IT’s regular managed back-ups will minimise expensive downtime and reputation damage.
Emergency Disaster Recovery Plans
Regular managed backups, ongoing network monitoring, and strategic contingency planning – these are the steps that will enable your business to rebound quickly following system failure or cyber breach.
General Staff & Desktop Support
Whatever the nature of your IT issue, our friendly and dependable team is on-hand to offer a solution. Meanwhile, our desktop support service takes responsibility for monitoring, maintaining and updating all devices in your network.
